Services
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Cameo provides full turn key implementations for both Cisco Contact Center Express and Enterprise solutions. Services include designing, testing, implementing, managing and supporting the full breath of Cisco's suite of Contact Center solutions. Our interactive live demo system provides a real time overview of all the Cisco Contact Center products and functionality.
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Cameo Solutions can provide companies, large or small, custom reporting solutions for Cisco Unified Call Center Express systems. The custom reports are designed and created based on business needs that may not be covered by the canned reports that come with the system. The Custom Reports allow customer to be able to see the measures in one report, helping the supervisors and managers save time, work more efficiently, and eliminate the errors.
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Leverage the Cameo developement team for IVR services, including configurations, scripting and implementations. In addition to IVR expertise, our team is a Cisco ATP partner for Customer Voice Portal (CVP) which is a next generation technology for distributed IVR & voice XML services.CVP combines open standards support for speech recognition with intelligent application development to deliver personalized self-service as a standalone IVR system, or seamlessly integrated with the contact center solution.